We need your help!

Effective Immediately:

Captains & Players:

With our pool league growing every day, we’re making changes to keep up and serve you better.

We’ve updated our process for handling requests to ensure they are handled promptly. To make sure nothing slips through the cracks, we need your help to keep things running smoothly.

We are asking all captains and players to send requests to The Valley APA line. This line is monitored by multiple team members and places your inquiry into a queue—so nothing gets missed.

The types of requests include Roster Changes, Scoresheet/Match Corrections, Team Balance Inquiries, Email/Account Changes.

Process:

Requests must be sent via text message to The Valley APA Alert Line: 520-564-4553. (Please do not text the 480-490-0450 or 520-300-5646 #'s or email.)

The text must include for roster changes:

• Your team’s name & full team number
• Full name of the player being added or removed.
• Player number for the player being added.

Other Request:

• Provide specific details regarding your request (ex: week #, specific dates, etc.).

If any of this information is missing, not specific or sent to any other numbers/email your request may be delayed. Requests sent less than 24 hours prior to league play or sent to any other numbers or via email may cause delays in response times.

Thank you for helping us improve your experience. We appreciate your continued support!

The Valley APA